Returns & Refunds policy

Any stamps or satchels that are not accepted by Australia Post will be refunded with proof provided

You are entitled to refund for any stamps or satchels that arrive in unusable condition if returned within 30 days.

The deadline for cancelling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail support@postcentral.org

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Parcel Locker 10220 01648,
37-39 Vesper Drive,
Narre Warren VIC 3805

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend a trackable mail service. We may be unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: support@postcentral.org